COVID-19 INFORMATION FOR OUR CUSTOMERS…
WE MAY HAVE CLOSED OUR DOORS, BUT YOU CAN STILL SHOP WITH US ONLINE!
Our online store and app remain OPEN 24/7, with everything that’s stocked in-store and more, available for you to shop right now.
Our mission is to serve you and rest assured our wonderful team are shipping new orders to our customers daily. We’re working hard to get orders to our customers as quickly as possible, but this may take a little longer than usual (due to the postal system) - thank you for your continued patience and support.
We understand Royal Mail are operating, however they are working with reduced staffing in some depots which may cause slight delays in deliveries. Parcels may also not receive as many scans as they usually would, meaning they may appear not to have moved when they are actually progressing through the delivery network.
We’d be really grateful if during this time you contact us by email and not by telephone. We always respond quickly. We’d also be really grateful that if your order hasn’t arrived yet and you expected it would’ve done by now, that you bear with us during these unprecedented times. Please be patient and understand that delays are potentially likely to occur. We’re doing our best to keep you all at home to stay safe, save lives and protect The NHS.
This is a rapidly changing situation and we will continue to follow the advice of the Government and public health authorities. We look forward to welcoming you back into our store when the time is right, we will keep you updated on our social channels!
Thanks so much, The Number Six Team!